Returns & Exchanges
Returns & Exchanges
At KINKON SPORT, we want you to love every purchase. If something isn’t quite right, we’re here to help.
Return Window
Items may be returned or exchanged within 30 days of delivery.
Eligibility
To be eligible for a return or exchange, items must:
- Be unworn, unwashed, and unused.
- Have all original tags attached.
- Be returned in their original packaging.
- Be free of stains, odors, pet hair, damage, or alterations.
Items that do not meet these conditions may be refused.
Exchanges
Need a different size?
We’re happy to exchange your item for another size, subject to availability.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Final Sale items.
- Gift Cards.
- Products marked as non-returnable on the product page.
Return Shipping
Customers are responsible for return shipping costs unless:
- You received the wrong item.
- Your item arrived damaged or defective.
- We made an error with your order.
We recommend using a tracked shipping service, as KINKON SPORT is not responsible for lost return packages.
Refunds
Once your return has been received and inspected, we’ll notify you by email.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable.
Damaged or Incorrect Items
Please inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us within 7 days of delivery at service@kinkon.net with your order number and photos of the issue. We’ll resolve it as quickly as possible.
International Orders
International customers are responsible for any customs duties, taxes, or import fees charged by their country.
These charges are non-refundable.
How to Start a Return
To request a return or exchange, please contact us at:
service@kinkon.net
Include:
- Your order number
- The item(s) you’d like to return or exchange
- The reason for your request
Our customer support team will provide return instructions.
Thank you for choosing KINKON SPORT.
We appreciate your trust and are committed to delivering premium products and exceptional service.